Director of Business Development
Company: GardaWorld Cash
Location: Cleveland
Posted on: April 30, 2024
Job Description:
Cleveland, OH, 4130 Commerce Ave, Cleveland, Ohio, United States
of America Req #17817 Friday, March 1, 2024 GardaWorld is shaping
the future of cash management! We provide our clients with
solutions in every phase of their cash supply chain, including
secured transportation, cash management, cash vault processing,
forecasting, ATM, and cash recycler services. We are equipped with
the largest fleet of armored vehicles in the industry,
sophisticated technology, and an expansive network of experienced
employees and innovative partners. We process, manage, and move
over $8B in cash every day while delivering 24/7 client support and
logistical expertise.
- Partner with the Relationship Management and Sales leadership
team on customer-facing program development and strategy
development needs across all segments.
- Collaboration with Sales and Implementation support team
related to new account on-boarding and project strategy support
related to account assignment coverage.
- Leadership of Project Teams to facilitate analysis and
assessment of program improvement needs associated with the
Relationship Management teams.
- Build strong internal and external business partnerships.
- Involvement with client meetings, business reviews, facility
tours and planning sessions.
- Assess client experience and design programs to improve team
skill set and account coverage approach.
- Thought leadership of client strategy around Garda products,
services and solutions.
- Develop support strategy for account growth opportunities
including special services and opportunity generation programs for
account base.
- Guidance for Relationship Management teams related to pricing
models with MAPS, contract renewals/negotiations, revenue
opportunities and margin improvements.
- Process mapping and program development, including creation of
documentation for Relationship Management team.
- Conduct gap-analysis for areas of improvement for account
support, growth strategy, relationship skills and problem
resolution programs.
- Offer leadership support for program development surrounding
proactive and reactive client interactions, skills and training
programs.
- Provide program implementation guidance for the Relationship
Management team.
- Offer leadership and mentoring to the Account Managers within
the Relationship Management team.
- Identification of key measures and methods for reporting team
performance and account growth within the assigned account
base.
- Assist with Relationship Management team training programs,
project management, program development and enhancements to support
the teams.
- Assess the coverage model approach and client assignments and
make recommendations for team alignment improvements.
- Interface with the Sales Training leadership team on the
development and prioritization of Relationship Management team
training programs and tools.
- Interface with the Marketing team and SMEs for support and
direction of program improvements.
- Assist with the transitional plans related to support for
Relationship Management assigned accounts to include Account
Support, Client Support and Mid-Corporate RM team coverage.
- Participate in industry trade shows and associations Knowledge,
Skills and Abilities II. Technical / Professional Skills -
Knowledge Microsoft Office Suite Budgeting and Forecasting Excel,
Powerpoint, Access III. Skills
- Leadership - Collaborative coaching
- Strategic Planning
- Program Development
- Account penetration, growth strategies and business development
skills
- Client negotiations and relationship develop skills
- Pricing strategy and contract negotiation skills
- Business Acumen
- Strong leadership abilities across geographies, product lines
and departments
- Ability to strongly influence
- A good listener with a positive can-do attitude
- Excellent project management, planning and organizational
skills
- Commitment to follow through and complete assigned actions
- Capable of comfortably presenting to large audiences
- Computer literacy and ability to use on-line system for input,
maintenance and inquiries
- Competency in computer software packages (Excel/Word)
- Excellent verbal and written communication skills
- Excellent organization, motivation, leadership, and
interpersonal skills
- Ability to multi-task and prioritize issues in a complex
environment
- Excellent customer support and organizational skills
- Detail-oriented and project management skills IV. Prior Work
Experience
- Minimum of 10 years of proven progressive leadership experience
in service industry
- Client-facing team leadership and account relationship strategy
experience
- Account Management
- Proven capability to develop and execute strategic and
long-range plans across a wide scope within an organization.
- Capable of interfacing well at all levels within a large
organization and client base V. Travel 30-50% based on business
needs, team support and customer requirements GardaWorld is an
equal opportunity employer and drug free workplace. Qualified
applicants will receive consideration for employment without regard
to their race, color, religion, national origin, sex, protected
veteran status or disability.
Cash Services Headquarters
2000 NW Corporate Boulevard
Boca Raton, Florida, USA
33431 + 1561 939 7000
- Cleveland, OH, 4130 Commerce Ave, Cleveland, Ohio, United
States of America
#J-18808-Ljbffr
Keywords: GardaWorld Cash, Roseville , Director of Business Development, Executive , Cleveland, Michigan
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