Customer Service Specialist

Company: Jeffrey Automotive Group
Location: Roseville
Posted on: May 15, 2022

Job Description:

Job DescriptionThe Jeffrey Automotive Group has been located in Roseville for over 35 years and is part of Tamaroff Motors, which has been in Southfield for 50 years. Together we have over 85 years of serving drivers and car buyers in the metro-Detroit area, and we have built up a large group of loyal customers thanks to our huge selection, fair pricing, and total commitment to service. We go the extra mile for everyone we work with, which translates into a much better experience at the dealership. Benefits

• 40 hour work week
• Ability to work 1x or 2x Saturday's per month is required
• Professional growth through training and advancement from within our organization
• Fun and energetic work environment
• Medical, Dental & Vision Insurance
• 401K Plan
• Up to 3 weeks of paid vacation
• Short/Long Term Disability
• Paid Training
• A family oriented atmosphere with supportive management and co-workers
• Health and wellness
• Discounts on products and servicesResponsibilities
  • Answer dealership group phones, greet and receive customers with a positive and exciting attitude
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the employee
  • Work cooperatively with the sales, service and parts teams
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Type memos, correspondence, reports, and other documents
  • Other duties as assigned
  • Have funQualifications
    • Excellent listening/communication skills, outgoing and positive personality
    • Computer Knowledge
    • Attention to detail
    • Punctual nature and ability to handle schedule flexibility and dynamic work environment
    • Professional appearance and eager to improve on all aspects
    • Valid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Jeffrey Automotive Group, Roseville , Customer Service Specialist, Hospitality & Tourism , Roseville, Michigan