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Retail Omni Channel Lead

Company: Dick's Sporting Goods
Location: Roseville
Posted on: June 20, 2022

Job Description:

DescriptionThis position is responsible for leading and coordinating
all omni-channel activities in the store including ship from store and buy
online pickup in store. - Responsibilities
also include conducting loss prevention procedures related to omni-channel
activities and training associates on omni-channel tasksCoordinate Daily Omni-Channel Tasks:

  • Effectively lead associates through the daily
    SFS pick and pack process according to company standard operating procedures
  • Ensure a sufficient quantity of SFS supplies are
    on hand to meet demand (bags, boxes, packing tape, toner, free return labels,
    etc.)
  • Assist in the completion of incoming BOPIS orders
    including picking, pack checking and prepping orders for hold bins
  • Support the Customer Pickup Process for BOPIS
    orders by retrieving orders from the stockroom and providing to the Head Coach
    in a timely manner
  • Complete the BOPIS aged order review on a daily
    basis including review of orders, changing status in the system and returning
    product to the sales floor
  • Provide feedback to the management team on the
    omni-channel activities that are occurring in the storeInventory Control:
    • Complete daily UPS Box Count Audits
    • Maintain the SFS Box Count and Store Manager Box
      Audit Binder to company standards
    • Assist in the completion of SFS box audits
      according to company standards - Training:























      • Assist in training associates on the SFS and
        BOPIS system and the documented Standard Operating Procedures -We are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an opportunity to be a part of the #1 sporting goods retailer in the country and create a lasting impact on their communities through sport and activity.On our Team, everyone plays a critical role. Your Mission (and Ours) is to serve and inspire athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do.
        QualificationsSuccess Profile:
        • Flexible Availability - Including Nights, Weekends, and/or Holidays
        • Customer-service oriented
        • Problem solving and troubleshooting capabilities
        • Strong details orientation
        • Superior organizational abilities
        • Process and Procedure orientedClick - -to review our Rewards & Benefits Information


          DICK'S Sporting Goods is an Equal Opportunity Employer.

Keywords: Dick's Sporting Goods, Roseville , Retail Omni Channel Lead, Hospitality & Tourism , Roseville, Michigan

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