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Dispatcher/Customer Service

Company: Onway Transport, LLC
Location: Roseville
Posted on: November 24, 2022

Job Description:

*Experienced Dispatcher*

*Roseville, MI*

*OnWay Transport* is looking for *Experienced Dispatchers* to join our team at our Roseville office.

We are looking for a positive attitude with willingness to learn and adapt. Must be computer savvy and willing to learn new computer software. We dispatch our drivers to medical facilities as well as auto manufacturing centers. We are looking for dispatchers that have great customer service and overall great dispatching skills. Extensive training provided.

\*\*Family ran company. Great culture!

*Schedule: *

* 9am- 9pm (Day shift) 9pm-9am (Night shift)
* 3 days a week and working a 4th day every other week. 12 hours shifts.

*Responsibilities: *

* Order Entry.
* Dispatching Drivers.
* Tracking Drivers.
* Problem Solving.
* Scheduling Pickups/Deliveries.
* Mapping out Routes.
* Perform other job-related duties as assigned.
* Monitoring TMS systems.
* Auditing orders.

*Qualifications: *

* *1-2 Years minimal is Dispatching Drivers. (Courier experience is highly preferred).*
* *3-4 Years of top-notch customer service experience.*
* Experience working with Microsoft Office Suite (Word, Excel, Outlook, and Access) required.
* Must have positive attitude and have the ability to handle stressful situations.
* Experience in Transportation and Logistics preferred.
* Strong organizational Skills.
* Experience in multi-line phone systems.
* Experience in Dispatch Software preferred.

*Job Type: *


Job Type: Full-time

Pay: $21.00 - $23.00 per hour

* Health insurance
* Paid time off
* Vision insurance
* 12 hour shift
* Day shift
* Night shift

Ability to commute/relocate:
* Roseville, MI 48066: Reliably commute or planning to relocate before starting work (Preferred)

* Transportation management systems: 1 year (Required)
* Dispatching: 1 year (Required)
* Customer service: 1 year (Required)
* Logistics: 1 year (Preferred)

Shift availability:
* Night Shift (Required)
* Overnight Shift (Required)

Work Location: One location%58047475%

Keywords: Onway Transport, LLC, Roseville , Dispatcher/Customer Service, Hospitality & Tourism , Roseville, Michigan

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