Guest Service Expert
Company: Marriott International, Inc
Location: Warren
Posted on: April 17, 2024
|
|
Job Description:
Additional Information Evening Shift Bistro, 4:30 pm-10:30 pm,
Full time, weekends a must, Tipped positionJob Number 24065132Job
Category Food and Beverage & CulinaryLocation Courtyard Detroit
Warren, 30190 Van Dyke Avenue, Warren, Michigan, United States VIEW
ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition
Type Non-Management POSITION SUMMARY Our jobs aren't just about
putting food on the table that our guests will enjoy until they ask
for their bill. Instead, we want to build an experience that is
memorable and unique - with food and drinks on the side. Our Guest
Service Experts take the initiative and deliver a wide range of
services to make sure that guests enjoy their meal. Whether setting
tables, communicating with the kitchen, interacting and serving
guests, or cleaning work areas and supplies, the Guest Service
Expert makes transactions feel like part of the experience. No
matter what position you are in, there are a few things that are
critical to success - creating a safe workplace, following company
policies and procedures, upholding quality standards, and ensuring
your uniform, personal appearance, and communications are
professional. Guest Service Experts will be on their feet and
moving around (stand, sit, or walk for an extended time; moving
over sloping, uneven, or slippery surfaces), managing the menu
(read and visually verify information), and taking a hands-on
approach to work (move, lift, carry, push, pull, and place objects
weighing less than or equal to 25 pounds without assistance and 50
pounds with assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all
these things well (and other reasonable job duties as requested) is
critical for Guest Service Experts - to get it right for our guests
and our business each and every time. PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent. Related Work
Experience: Less than 1 year related work experience. Supervisory
Experience: No supervisory experience. License or Certification:
None Marriott International is an equal opportunity employer. We
believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.At Courtyard, we're
passionate about better serving the needs of travelers everywhere.
It's what inspired us to create the first hotel designed
specifically for business travelers, and it's why the Courtyard
experience today empowers our guests, no matter the purpose of
their trip. We're looking for achievers who are passionate about
providing a guest experience that goes above and beyond, enjoy
being part of a small yet ambitious team, and love learning how to
always improve - all while having fun. In joining Courtyard, you
join a portfolio of brands with Marriott International. Be where
you can do your best work,--- begin your purpose, belong to an
amazing global--- team, and become the best version of you.
Keywords: Marriott International, Inc, Roseville , Guest Service Expert, Hospitality & Tourism , Warren, Michigan
Click
here to apply!
|