Medical Screener - Reception Technician (Customer Service)
Company: Disability Solutions
Location: Flint
Posted on: May 2, 2025
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Job Description:
Job Description SummaryResponsible for greeting donors at the
plasma collection center and conducting a series of registration
procedures to verify donor suitability for the plasma pheresis
process.Job Description1 In compliance with Standard Operating
Procedures (SOPs), assists qualified donors in completing the
screening process. The screening procedures includes but are not
limited to: assessing the self-administered health history,
answering basic medical questions associated with the donation
process, referring donors to medical staff when appropriate and
performing health screening procedures such as blood pressure,
pulse, weight, temperature. Performs finger stick to obtain sample
to obtain donor's hematocrit and total protein levels.2 Upon
completion of the appropriate training, may educate new donors on
the use of therapeutic products made from donated plasma. This
includes explaining the screening process, the health screening
tests performed, the appointment system, donation fees, center
policies, proper nutrition and any other information pertinent to
the donor. Ensures that all donor questions are answered timely,
accurately and professionally.3 May be involved in registering
applicant and transfer donors based upon completion of appropriate
training and operational needs of the center.4 May answer the
telephone and answer callers question or transfer call to
appropriate staff member.5 Maintains alertness and awareness to any
reaction by a donor may have during or after the pheresis process
and notifies appropriate staff.6 Alerts Group Leader or Supervisor
of donor flow issues.7 Ensures the accurate recording of donor data
in the electronic donor information management system as outlined
in the SOPs.8 Understands the policies and procedures associated
with hyper immune programs at the center if applicable.9 Maintains
clean efficient work environment and ensures sufficient operating
supplies and forms are available as needed. Follows all Health
Safety & Environmental (HSE) and Occupational Safety and Health
Administration (OSHA) policies and procedures. Promotes safety in
all actions.10 Maintains confidentiality of all personnel, donor
and center information.11 May be cross-trained in other areas to
meet the needs of the business.12 Bilingual skills may be required,
at the discretion of the organization, to meet the needs of the
business.13 Perform other job-related duties as
assigned.Education--- High school diploma or equivalent
requiredExperience--- Minimum of three (3) months experience in a
clerical or customer service related position, preferably in
medical or health provider environment or equivalent combination of
education and experience--- Must be able to perform basic math
calculationsWorking Conditions--- Ability to understand, remember
and apply oral and/or written instructions--- Ability to understand
and follow basic instructions and guidelines--- Must be able to see
and speak with customers and observe equipment operation.---
Occasionally perform tasks while standing and walking up to 100% of
time--- Reach, bend, kneel and have high level of manual
dexterity--- Occasionally be required to lift and carry up to 25
pounds--- Fast paced environment with frequent interruptions---
Frequently exposed to hazardous chemicals, extreme temperatures and
to blood borne pathogens--- Required to wear Personal Protective
Equipment while performing specific tasks or in certain areas---
Required to work overtime and extended hours to support center
operational needsAll qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, disability,
veteran status, national origin or other legally protected
classifications.Please note, we may not have an immediate need at
the present time; however we are always interested in speaking to
well qualified candidates for future openings.If you are interested
in exploring a career with CSL, please apply. Someone will follow
up depending on the current needs, but please be aware
correspondence may not be immediate.CSL offers the following
benefits for this part-time position: Paid sick leave; and the
option to participate in CSL's 401(k) Savings Program.Our
BenefitsFor more information on CSL Plasma benefits visit
https://cslbenefits.com/cslp.About CSL PlasmaCSL Plasma is one of
the world's largest collectors of human plasma. Our work helps to
ensure that people with rare and serious diseases are able to live
normal, healthy lives. We are committed to our work because lives
depend on us. Learn more about CSL Plasma.We want CSL to reflect
the world around usAs a global organization with employees in 35+
countries, CSL embraces diversity and inclusion. Learn more about
Diversity & Inclusion at CSL.Do work that matters at CSL
Plasma!
Keywords: Disability Solutions, Roseville , Medical Screener - Reception Technician (Customer Service), Hospitality & Tourism , Flint, Michigan
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